1. Scope of application
    These General Terms and Conditions of Sale and Delivery (hereinafter "General Terms and Conditions") form an integral part of all contracts, sales offers and/or orders to / with / from customers of Andrew Cole GmbH (hereinafter " we" or "us" or "our"), which refers to our Terms and Conditions. No other general terms and conditions apply. If individual clauses of these general terms and conditions conflict with clauses that the contracting parties have agreed to in other contractual documents, the latter shall take precedence over these general terms and conditions.

  2. Prices
    The prices for our products are those stated on our website shop (the “Prices”). The payment of VAT, taxes and customs duties is / are not included in the shipping service.
    The final price includes the prices and any additional costs, according to the following conditions: For orders to customers based in Switzerland, the Shipping costs included in the final price (Swiss Post). For orders to customers based outside of Switzerland, VAT and customs duties are/are not included in the shipping costs.

  3. Terms of payment
    30 days after receipt of our invoice.

  4. Warranty and exchange
    If the goods shipped have a manufacturing defect or the wrong material was delivered, we will exchange the goods as soon as possible. We do not reimburse any costs for returned goods. Exchange is only possible for undamaged and unworn goods with all tags and original packaging. Goods must be inspected immediately upon receipt and items must be returned for exchange within 7 days of parcel receipt. The shipping costs for the return delivery to the Andrew & Cole warehouse (Switzerland) are to be borne by the customer. Shipping costs from the warehouse (Switzerland) back to the customer are covered by Andrew Cole LLC.

  5. Limitation of liability
    Regardless of the basis of a claim, we are not liable for the sale of our products, subject to the statutory provisions (in particular gross negligence and intent). Our liability for auxiliary persons is also excluded.

  6. Changes to the Terms and Conditions
    We reserve the right to change these Terms and Conditions at any time. The customer will be notified of such changes electronically.

  7. Applicable law and place of jurisdiction
    All legal relationships between the customer and us are subject to Swiss law (excluding the United Nations Convention on Contracts for the International Sale of Goods dated April 11, 1980 (CISG)). The exclusive place of jurisdiction is Zollikon, Switzerland.